Mediation can make or break the outcome of a harassment or discrimination case—but too often, plaintiffs’ counsel approach the process without fully appreciating how mediators perceive the dynamics in the room. In this candid discussion, experienced mediators will share what they see from both sides, the strategies that shift settlement value, and the missteps that can stall resolution. Participants will learn how to frame their client’s story to maximize credibility, pace negotiations for momentum, and anticipate defense tactics that mediators flag as significant. The session will also explore how to use client participation effectively—without risking overexposure or retraumatization.

Key discussion areas include:

• What truly “moves the dial” in mediation: damages narratives, credibility factors, and risk framing
• Common mistakes plaintiffs’ attorneys make in tone, presentation, or demand strategy
• Balancing client voice with protection: making testimony impactful without overexposing them
• Timing and pacing of offers/demands to keep negotiations on track
• How mediators assess defense arguments, leverage points, and openings for resolution